This is Service

Great Service.

We decided to fit an additional spinnaker halyard to the mast. For that we needed a tang to take the halyard block.

So I contacted Southern Spars in Cape Town. They manufactured Banjo's mast a few years ago.

Despite being one of the world's leading mast builders they remember me. Anyway, Richard Stubbs advises a stainless steel tang and a nylon mounting pad to suite the mast profile (the details of which they have kept on "my" file.).

I ask for a quote and ask them to please include whatever fasteners I will need to attach the fitting to the mast. A few days later they advise that the parcel is on it's way to me.

And I now start to worry about where on earth in Humansdorp or Jeffreys Bay will I be able to buy a tap for cutting the thread into the aluminium mast. I envisage driving to a gazilion places looking for a tap. And how will I know what size drill bit to use?

I just see my valuable spare time going to waste driving from one shop to the next.

The parcel arrives.

Now what I had ordered, is in the top picture.

What Southern Spars sent me, is in the bottom picture.

The first thing to catch my eye when I opened the parcel, was the drill bit. I couldn't believe my luck. And then, after getting all the stuff out, the last item out of the packet...............A TAP! A tap for cutting the threads for taking the four machine screws. I was ecstatic!

Now if that is not service, I don't know.

Well done Southern Spars. I think we can all learn from you.